Emergency hire FAQs

When refrigeration fails, panic can set in fast. At Frio Mio, we understand the urgency. This section addresses your most critical questions about our rapid-response emergency fridge and freezer hire service, designed to get you back on track quickly and efficiently.

Frequently asked questions

When refrigeration fails, businesses need certainty, speed, and zero hassle. Frio Mio’s emergency service is designed to remove stress and keep you trading. Here are the main things we want customers to know:

How quickly can you deliver a replacement fridge or freezer?

We prioritise urgent breakdowns and dispatch quickly, often delivering the same day or within hours, depending on your location across the UK. Our goal is to minimise your downtime.

Do you offer 24/7 emergency delivery?

Yes, refrigeration emergencies don’t wait for business hours. We provide 24/7 response, so you can always speak to someone and get help immediately. Call us on [[phonenumber]].

Can you deliver today / within a few hours?

Absolutely. Our service is designed for rapid deployment. Depending on availability and your location, same-day or within-hours delivery is often possible. Contact us now for an immediate assessment.

Will it keep my stock frozen/refrigerated properly?

Yes, all our mobile refrigeration and freezer units are commercial-grade, ensuring stable, food-safe temperatures for your stock. They arrive pre-cooled and ready for immediate use.

How big is the unit — will it fit on my site?

We offer a range of sizes to suit various needs. When you call, we'll discuss your capacity requirements and site access to recommend the perfect fit. Our trailers are designed for flexible placement.

What power does it need — can I plug it in here?

Our units typically require standard power connections, making them easy to plug in on most sites. We'll confirm specific requirements when arranging your hire, ensuring a hassle-free setup.

Can I move my stock straight in when it arrives?

Yes! Our fridge and freezer trailers arrive pre-chilled or frozen, clean, and food-safe. They are ready to use instantly, so you can protect your valuable stock without delay.

How long can I hire it for?

You can hire our units for as long as you need – from a short-term emergency cover of a few days to extended hire periods while your permanent refrigeration is being repaired or replaced.

Can you place it close to my kitchen or loading door?

We work with you to position the trailer in the most convenient and accessible spot on your premises, provided it's safe and practical for placement and power connection.

Do you serve my area?

Frio Mio provides rapid-response mobile refrigeration hire for businesses across the entire UK. Contact us with your location for immediate service availability.

How much does emergency hire cost?

Emergency hire costs vary based on unit size, hire duration, and delivery location. Call us on [[phonenumber]] for a fast, transparent quote tailored to your specific emergency.

What happens if I need it longer than expected?

No problem. We offer flexible hire extensions. Simply let us know as soon as possible, and we'll arrange to extend your rental period for as long as you require.

Is it clean and food-safe inside?

Absolutely. All Frio Mio units are meticulously cleaned and maintained to the highest hygiene standards, ensuring they are perfectly food-safe upon delivery.

Do you set it up or do we need an engineer?

We handle the setup for you. Our team positions the unit and connects it to power – no engineers or specialist installation required. It's designed for minimal disruption.

The quickest way to get emergency refrigeration from Frio Mio

If someone is in a real emergency, what's the quickest and easiest way for them to get a fridge or freezer from Frio Mio, from start to finish?

If you have a fridge or freezer emergency, the quickest way to get replacement cold storage from Frio Mio is simple: call us and we handle everything. We’ve designed our service so businesses can secure reliable refrigeration in minutes, with fast delivery and minimal disruption.

  1. Call or message us immediately: Tell us your location, whether you need chilled or frozen storage, and roughly how much capacity you require.
  2. We confirm the right unit and delivery time: We quickly match you with an available fridge or freezer trailer and arrange the fastest possible dispatch.
  3. Rapid delivery to your site: Our unit is transported directly to your premises, often the same day or within hours depending on location.
  4. Position and plug in: We place the trailer in your agreed spot and connect to standard power — no specialist setup required.
  5. Move your stock straight in: The unit arrives pre-cooled, clean, and ready to use so you can protect stock immediately and continue trading.
  6. Keep it as long as you need: From short-term emergency cover to extended hire while repairs or replacements are arranged.

In an emergency, one call to Frio Mio gets dependable fridge or freezer capacity on its way fast — 24 hours a day.

Why choose Frio Mio for your emergency refrigeration?

What are the main things we want customers to know that make our emergency service reliable and help take away their stress during a breakdown?

  • You can reach us anytime: Refrigeration emergencies don’t wait for business hours. We provide 24/7 response, so you can always speak to someone and get help immediately.
  • Replacement cold storage arrives fast: We prioritise urgent breakdowns and dispatch quickly, often delivering the same day or within hours depending on location — so stock is protected and disruption is minimised.
  • The unit is ready to use on arrival: Our fridge and freezer trailers arrive pre-chilled or frozen, clean, and food-safe, so you can move stock straight in without waiting.
  • Setup is simple and handled for you: We position the unit where you need it and connect to standard power. No engineers, no complicated install, no downtime.
  • Your stock stays safe and compliant: Commercial-grade refrigeration maintains stable, food-safe temperatures you can rely on during repairs or replacement of your main equipment.
  • You’re covered for as long as needed: Whether it’s a short emergency or a longer disruption, hire can continue until your permanent refrigeration is back in place.
  • We understand food businesses: We work with hospitality, catering, and food production clients every day — so we know the urgency, hygiene, and operational pressures you’re under.

With Frio Mio, businesses know that one call brings fast, dependable refrigeration and immediate peace of mind during a breakdown.

Your emergency solution is here

Don't let a refrigeration breakdown ruin your business. Frio Mio offers rapid-response, reliable fridge and freezer hire to protect your stock and maintain your operations. Get immediate peace of mind with our 24/7 emergency service across the UK.